Refunds Policy

We aim to provide quality digital products. Due to the nature of downloadable products, all sales are considered final. However, we understand exceptions may occur.

General Refund Policy:

• Refunds are not available for digital downloads once the file has been accessed or downloaded.
  

Refunds May Be Granted If:

• The product is corrupted or inaccessible
  
• A duplicate order was made unintentionally
  
• The product does not match the description significantly
  

Request Procedure:

• For refund requests, please email us at grooptools@gmail.com within 1 calendar day of purchase
  
• Provide order ID and reason
  
• We’ll respond within 2–3 business days
  

We reserve the right to decline refund requests that do not meet the above criteria.